Shipping policy

AG-Marketplace Shipping Policy
Last Updated: August 2025

1. Order Processing Time
Orders are processed within 1–9 business days, excluding weekends and holidays.

2. Shipping Rates & Delivery Times
Rates and estimated delivery times are displayed at checkout and vary by region.

3. Tracking Information
We’ll email tracking details once your order ships. You can monitor its progress from carrier websites.

4. International Shipping
Customers are responsible for customs fees or duties. AG-Marketplace is not liable for these charges.

5. Delivery Delays
We’re not responsible for delays due to carrier issues, weather, or customs clearance.

6. Lost or Stolen Packages
Once a package is marked as delivered, AG-Marketplace may not issue refunds or replacements. Contact the carrier for further assistance.